FREQUENTLY ASKED QUESTIONS

ACCOUNT FAQ'S

What is BLITZPOOLS?

BLITZPOOLS is an India’s Best & Safest Fantasy Gaming platform with a developing user base and

exponentially growing recognition in online gaming platform.

Are You LivePools?

Yes, LivePools now been renamed to BLITZPOOLS.

Why is my LivePools Account not opening?

Dear User, Livepools has been switched to BLITZPOOLS. If your account is not opening please share

your details with support@blitzpools.com or visit our Contact us page.

Is BLITZPOOLS app safe?

Yes, BLITZPOOLS app is completely safe & secure to use.

Can I have multiple accounts on BLITZPOOLS?

No. A user is authorized to have the simplest One account under its call on BLITZPOOLS.

How to download BLITZPOOLS app?

Simply Search for BLITZPOOLS or type blitzpools.com on your browser.
  • ● On your desktop and mobile browser to get started.
  • ● Click on download app button

How to Play Fantasy Cricket?

Playing Fantasy Cricket on Blitzpools is very easy! Just follow the steps below.
  • ● Select the match you want to play
  • ● Join the Contest Pools of your Choice
  • ● Pick your favorite players & Create your team

How to register on Blitzpools?

Follow below steps:-
  • ● Visit BLITZPOOLS
  • ● Enter your mobile no.
  • ● Verify OTP
  • ● Enter Referral Code or you can skip.
  • ● Enter Email Id
  • ● Enter User Name

I don’t know much about fantasy games. Can I still play?

Yes, you can just click on our How to play section.

PRIVACY FAQ'S

Can I update/edit my user information?

Of course, you can! All you need to do is:
  • ● Log in to your BLITZPOOLS account
  • ● Click on “Profile” on the bottom of the page.
  • ● You can edit all your information if your BLITZPOOLS account is “Unverified.”
  • ● Remember, the mobile no and email address chosen by you and the if it is registered

    once cannot be changed.

I Forgot my User Id. What do I do next?

We understand that there are already a ton of factors for your thoughts however your user

identification must now not be one of them. We advise you observe these steps to get it again now:

  • ● Open the BLITZPOOLS App.
  • ● Login along with your registered mobile number.
  • ● Take a look at your profile section to view username.

How do I change my password?

When you login to your account just click on change password.

CONTEST JOIN FAQ'S

How do I join contest on BLITZPOOLS app?

Click on Join Contest, enter league code and join the contest.

How to win the contest?

Follow simple steps:
  • ● Register on BLITZPOOLS.
  • ● Create your fantasy team.
  • ● Join the league and wait till you win.

Where I will get Contest Join option on app?

You will see in the bottom My Contest option just click on that.

REFER AND EARN FAQ'S

How to Earn Coin on BLITZPOOLS App?

You can earn coin by referring your friends, if your friend’s sign up you get Rs50 and your

friend gets Rs 50.

Is bonus cash always added to my account after I click on spin and win?

Yes, Sign Up Bonus of Rs 50* is automatically rewarded to the new user.

(*Amount might change without prior notice)

  • ● Register on BLITZPOOLS.
  • ● Create your fantasy team.
  • ● Join the league and wait till you win.

CONTACT FAQ'S

How do I contact BLITZPOOLS?

You can mail us support@blitzpools.com or visit to BLITZPOOLS Contact us section.

VERIFY ACCOUNT FAQ'S

How can I verify my BLITZPOOLS Account?

How can I verify my BLITZPOOLS Account?
  • ● Enter your mobile no
  • ● Enter your Email Id
  • ● Add your Pan Card Details
  • ● Add Bank Details
  • ● Verify your account

Can I change my mobile no of my BLITZPOOLS account, if it verified?

No, after you are successfully verified your account. But, if you are facing any issues then

you may contact our support team. (support@blitzpools.com)

PAYMENT FAQ'S

Can I select payment method in BLITZPOOLS account?

Yes, You can there is various payment methods available such as:
  • ● Credit/Debit card,
  • ● Net banking,
  • ● Paytm wallet,
  • ● UPI.
  • ● Verify your account

How can I change my bank account?

It’s easy! You can change your bank account details from the BLITZPOOLS app.

How do I check if my bank account is verified?

    ● If your bank account is verified, you’ll see the option to “Withdraw” in the ‘My Wallet’ section.

    If it is not verified, you’ll see the option to ‘Verify’.

    ● To check which bank account you have verified, head to My Profile -> Verify ->Bank Details

    and you will see the bank name and account number.

How to add a credit/debit card to my BLITZPOOLS wallet?

It's very simple!
  • ● Go to 'My wallet' in the Menu.
  • ● Click on 'Add/Remove Cards' and enter your credit/debit card number,followed by a

    valid expiry date.

  • ● Save your card.
  • ● Alternatively, you can also add a card while making a deposit.
  • ● Just click on 'Add Cash' in My Account.
  • ● Select the amount you wish to deposit.
  • ● Select a card and enter your card details.
  • ● Click on 'Save & Proceed.

This game involves an element of financial risk and may be addictive. Please play responsibly at your own risk.
The game is applicable for people above 18 only.